The Importance of Policies in Achieving Business Goals
Policies are key to a well-functioning organization. They provide a consistent structure for decision-making and operations, ensuring stability and predictability within the company. A well-crafted policy is more than just a set of rules; it aligns with the vision and...
The Intersection of AI and Cybersecurity: Safeguarding Your CRM Solutions
e are living in a world where the ratio of cyber attacks and issues has catalyzed and organizations relying on digital presence and infrastructure are badly affected. In such circumstances, the emerging artificial intelligence (AI) plays its part. The contribution of...
Introducing the MAKH OrgBoard for GrandCentral
MAKH OrgBoard module is designed to take on complex organizational structures, making it easier to manage and visualize various roles and responsibilities within an enterprise. One of the key features of MAKH is the organizational hierarchy module (OrgBoard), which...
How to Create an Effective Training Program for Your Team
“I don’t have time to create training.” “Training staff takes too long.” “What if I spend all this time training someone and they leave?” These are only a few of the countless reasons I have heard from business owners and executives on why they don’t train their...
The Impact of CRM Visibility on Employee Performance and Motivation
Studio98 acknowledges that well-motivated employees are what drive the company. These are the individuals who, when they feel acknowledged and appreciated for what they do, become more productive. Consequently, we designed GrandCentral, our CRM system in a manner that...
Maximizing User Efficiency: Enhancing Productivity with GrandCentral’s Modules and Customizable Dashboards
In today's fast-paced business world, being efficient is key to success. Businesses have to manage many tasks and deal with a lot of data, so it's crucial to have tools that make these processes easier and help increase productivity. That's where Studio98's main...
Creating Effective Standard Operating Procedures (SOPs) for Business Success
Standard Operating Procedures (SOPs) are an essential tool for helping staff perform tasks consistently and efficiently. They provide detailed instructions on how to implement policies within an organization, ensuring alignment with the business’s vision and...
Bring Order to Your Business Chaos
Is your business struggling with a lack of organization? Are your staff members using different processes for the same tasks? Are you juggling multiple software programs to manage your leads, sales, customer support, and billing? Do your company policies and...
Streamline Your Customer Support with GrandCentr.al’s Advanced Ticketing System
In an era where customer satisfaction is important and it’s a key differentiator that sets successful companies apart from the rest. To meet this demand, Studio98 has integrated a powerful support ticketing system into our enterprise software, GrandCentr.al, designed...