Managing Projects with a Defined List of Tasks: Flying Without a Blindfold
Imagine you are flying an airplane. You need to know where you are going, what route you are going to take, and how much fuel you need. You also need to be aware of any potential obstacles in your path. If you don't have a plan, you are flying blind. You might be able...
Collaboration Beyond Boundaries
“When you collaborate with your customers every project becomes an opportunity for meaningful engagement, understanding, and success.” - Unknown In the age of heightened connectivity, collaboration isn't just a buzzword—it's the secret sauce for successful project...
The World of Project Hiccups: Reasons & Fixes
"Failure is just a chance to start anew, but smarter this time." – Henry Ford. We've all been there. Starting a project with a fire in your belly. You're prepped, you’ve got your squad, and hit the ground running. Next thing you know... chaos. Missed deadlines,...
Traits of a Successful Project Manager
“Project managers function as a conductor who pull together an entire orchestra, each member a specialist with individual instruments and rhythm. Under the conductor’s direction, they all respond to the same movement and beat.” - Bianca Jansen In the fast-paced world...
One Platform to Rule Them All: Simplifying Business Operations
In our contemporary, connected world, managing a business can frequently feel like juggling dozens of spinning plates. It can easily become too much to handle between managing customer interactions, billing, project management, and responding to support tickets. What...
Streamlining Sales: The Power of Speed and Clarity in Customer Sign-Ups and Sales
In the fast-paced world of sales, every moment counts. From that initial customer contact to the ultimate goal of signing them up or getting an order, speed is the name of the game. But there's more to it than just speed – clarity, pricing, and efficiency play key...
Beyond the Blinky: The Intersection of Business Processes and Software
"Anyone can make it go blindly blinky." This is a common saying we often throw around, and if you're wondering about its significance, you're about to find out. Background Story I was 24 years old and found myself in a meeting with an investment banker. We had built...
The Power of “One Truth” in Service-Based Businesses
Do you have a service-based business and want to know you can smooth out the selling and delivery of your services? What is the "One Truth"? At its core, the concept of "One Truth" means there's a single way of doing things, storing information, and accomplishing...
Support Isn’t Just About A Ticketing System
We have a saying in our company. “Software is only a reflection of what is happening in real life”. So, What is Happening in Real Life Then? In reality, various areas of your business are probably receiving requests, sometimes many types of requests, and then need to...