Inside the World of Support: Chronicles of a Support Manager
Welcome to the exciting world of support management in a busy consulting company! As a support manager, I've seen how technology, customer satisfaction, and teamwork all come together. Join me as we...
Pioneering Customer Relationship Management: Unleashing the Potential of Innovative Strategies
In the evolving world of business, the essence of sustainable growth lies in the ability to make meaningful connections with customers. Customer Relationship Management (CRM) has evolved beyond...
Taming the Scope Creep: 5 Strategies to Keep Your Project On Track and On Budget
The project started with such bright-eyed optimism. A scope document, a detailed plan, and a budget are approved to get rolling with the project. But then, like a vine twisting around a building,...
Mastering Project Management: GrandCentral’s Project Module in Action
Project management is key to success in this fast-paced world of business. As projects grow more complicated and people are scattered at different sites, having a central systematic project...
Taking Small Businesses Task Management to the Next Level through GrandCentral
In the ever-changing business world, task management is an indispensable pillar of productivity. Studio98's approach is revolutionary and gets away from the traditional CRM box. GrandCentral puts...
Looking: The Power of Being Able to See Inside Your Business
Imagine this: you're standing on a mountaintop, gazing upon your sprawling business kingdom. Every department, every process, every interaction is laid in front of you, giving you a complete picture...
The Marie Kondo Method, but for your Business
Happy New Year! As we step into the promising realms of 2024, we at Studio98 extend our warmest wishes to you and your business for a year filled with growth, prosperity, and the achievement of your...
GrandCentral Unleashed: Transforming Business Management Above Limits
The search for integrated solutions that transcend traditional limitations and boost productivity has reached new heights in the ever-changing world of business management. GrandCentral, a...
Unravelling your broken support ticketing flow using Grand Central
At the heart of exceptional client experience lies a seamless support system. Yet, there are moments when support queries go unanswered, responses lack consistency, and issues persistently linger...