Sales Management
Focus on Sales
Managing sales can be overwhelming for small and mid-sized business owners, but GrandCentr.al makes it seamless. Effortlessly keep track of every customer interaction, sync emails automatically, and keep notes—all in one place. This means no more lost emails or scattered notes.
Every opportunity to sell something gets added to the deals board from initial interest through sending proposals, and even collecting payments, streamlining your entire sales process. GrandCentr.al saves you time and reduces stress, allowing you to focus on growing your business rather than managing a bunch of software tools.
Billing Management
Everything in One Place
Billing can be a complex task, requiring many different tools. Not anymore.
With GC, you can save client payment methods securely, charge for projects and subscriptions effortlessly, and keep track of all transactions in one place.
Every transaction is fully synced with QuickBooks, ensuring your financial records are always up-to-date. This integration means less manual work and fewer errors, giving you more time to focus on your business while keeping your billing process smooth and efficient.
Project Management
All Projects, One Place
Project management can be a headache, especially when trying to manage them in several places.
With GrandCentr.al, you can manage tasks and subtasks efficiently, set due dates, comment internally and with clients and prioritize your workload to keep projects on track.
You can share projects or specific parts of them with clients, ensuring everyone is on the same page.
This streamlined approach saves time, reduces stress, and enhances productivity, so you can focus on delivering outstanding results.
Order Management
Simplify Handling Orders
Keeping track of all your orders is vital.
Handle your customer orders from start to finish. Move orders through various stages on your project board, ensuring clear visibility and progress tracking.
Easily request inventory from your warehouse management system, generate purchase orders, and schedule installations for service delivery. This streamlined process reduces bottlenecks, enhances efficiency, and ensures timely completion of orders, allowing you to focus on growing your business and satisfying your customers.
Customer Support
Centralize Customer Interactions
Effectively receive, assign, categorize, and prioritize support tickets, ensuring that customer requests and issues are handled swiftly.
The Support Ticketing module allows you to respond promptly, improving customer satisfaction. Additionally, you can generate reports to analyze your team’s performance and identify areas for improvement. This streamlined support ticketing process helps you maintain high service standards and keep your customers happy.
Company Management
Get All Staff on the Same Page
Every company is established. All staff are doing something. Are they doing the right things? We call the right way that things get done “One Truth”. This means that there is ONE TRUTH for information, ONE TRUTH for the way things get done, and ONE TRUTH for the accurate records in the business. One Truth.
Ensure that your One Truth is created, documented and followed using our Management module. This allows you to create an organized repository of essential resources like policies, manuals, and more. Develop tailored training programs, assign tasks, and prioritize them effectively to ensure seamless operations. Use customizable checklists to streamline recurring tasks and easily track progress by individual or team.
Reports & Dashboards
Complete Visibility on Everything
You can only make good decisions based on good data.
Generate detailed reports and interactive dashboards that compile all your essential data in one place. Track sales performance, monitor project progress, analyze support ticket trends, and assess staff training effectiveness with ease.
These insights help you make informed decisions, identify opportunities for improvement, and ensure your business runs smoothly and efficiently, giving you the edge you need to succeed.