Support Isn’t Just About A Ticketing System

Support Isn’t Just About A Ticketing System

We have a saying in our company. “Software is only a reflection of what is happening in real life”. So, What is Happening in Real Life Then? In reality, various areas of your business are probably receiving requests, sometimes many types of requests, and then need to...
Bad Data Habits That Waste Time in the Workplace

Bad Data Habits That Waste Time in the Workplace

In the age of big data, the real key to success lies in better data, not just more data. We understand that your CRM and other essential data are the lifeblood of your business, and ensuring its accuracy is paramount. Research shows that up to 30% of key data degrades...